L’acquisto al sito è riservato ai possessori di Partita IVA
e la vendita di filtri, tubetti e cartine è consentita
esclusivamente alle tabaccherie.


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PAYMENT METHODS

Pay safely and easily

• So many ways to pay to meet yours

needs

Online by credit card and Paypal

• Payment in cash or checks on delivery

100%secure

Our payment options

Pay now online with Credit Card and Paypal

Wherever you are, even on the move and in complete safety.

  • Verify the transaction thanks to email and SMS confirming the payment
  • Choose PayPal and don't use your credit card information
  • For maximum convenience, register your credit card. You are safe, secure and pay in one click

Cash on delivery and checks

If you don't have a credit card or are more comfortable with a traditional method, we also offer solutions for you:

  • You can pay on delivery directly to the courier, with cash or checks
  • If you change your mind, customer service will help you choose an alternative payment method

FAQ

Credit card

Which credit cards are accepted?

- We accept American Express, MasterCard, Visa, Visa Electron, PagoBancomat, Postepay

Are credit card transactions secure?

- Yes, payments made by credit card on our site are encrypted and therefore safe. To safeguard your privacy and security, in fact, when you proceed to pay by credit card, a secure payment system is used, guaranteed by the VerySign certificate. Your credit card data is transmitted, via a secure connection in SSL (Secure Socket Layer) encryption, directly to Banca Sella, for authorization and debit. This means that we are unable, at any time of the purchase procedure and in no case, to know personal information relating to the owner or the card number. We will only receive the authorization provided by the card manager.

Why was my credit card declined?

- Your card can be refused for several reasons.

1. The data requested for payment do not match those of your card. A simple typographical error in one of the fields can cause the operation to be refused. You have exceeded the limit of your card.

2. It is also possible that you have exceeded the credit limit. Your bank can give you all the information you need about your card and payment options. Your credit card has expired.

3. By mistake you may be using an expired credit card: double check the dates on the card.

If you imagine that there are other problems, contact our Customer care.

When will my credit card be charged?

- The amount relating to the purchase made will be charged to your credit card upon confirmation of the order. Depending on the agreements you have with the card issuer, you may receive a message confirming the booking of the charge immediately after completing the payment procedure. The debit on your account will follow the times established by your manager. Contact your bank for more information.

Can I cancel an order whose payment was made by credit card?

- Yes, if your order has not yet been shipped, you can request a cancellation. The bank will authorize only the debit of the amount related to the purchase made. If you change your mind and decide to cancel the order or in any other case of termination of the contract, you will be asked to cancel the transaction and you will be returned the amount committed. The release times depend exclusively on the banking system and can reach their expected expiry (24th day from the authorization date).

Paypal

How does PayPal work?

- PayPal is a very simple, fast and reliable payment method widely used on the web that allows you to buy without entering your credit card data.

Selecting the payment with PayPal you will be redirected to a page of the PayPal site where you will enter your email address and password and make the payment. This payment method is available for all products sold by Alltab

I placed an order with PayPal payment, but I was unable to complete the payment. What can I do?

- Your order will be automatically canceled in the next few hours and you can do it again. If you wish, proceed immediately with the new order and cancel the previous one directly from the order detail.

Can I cancel an order placed with PayPal?

- Yes, if your order has not yet been shipped, you can request cancellation directly from the detail. If you cancel the order or for any reason we do not accept the payment, the amount will be refunded to your PayPal account. The refund is dependent on PayPal so we will not be able to intervene in the event of any delay in the refund.

Mark

What forms of payment are possible?

- Cash on delivery, available only for orders of less than € 1000.00, gives you the opportunity to pay the sum directly to the courier upon delivery. Payment can be made in cash or by check.

Who should I send the cashier's check to the courier?

- The cashier's check must be made payable to the courier or installer who will come to your house.